The terms that govern use of this website: what's yours to use, what stays ours, and where responsibility sits. Last updated 24 July 2026.
This website, www.jodiehayward.com ("Our Site"), is owned and operated by Jodie Hayward Ltd, a company registered in England and Wales with company number 13644297, whose registered office is at Arnant, Pontsian, Llandysul, Ceredigion, SA44 4UD. You can contact us by email at jodie@jodiehayward.com.
These Terms of Use govern your use of Our Site and its content. By using Our Site you accept these terms; if you do not accept them, please do not use Our Site.
These terms cover the website only. If you engage our services, that relationship is governed by the agreement you enter into with us (our engagement terms and Standard Terms of Engagement, or the terms of the specific product or programme you join), and those documents prevail over these terms in respect of the services. Our Privacy & Cookie Policy explains how we handle your personal data and applies alongside these terms.
Our members' platform at learn.jodiehayward.com has its own Terms of Use, which govern that platform.
You may use Our Site for your own purposes, and you agree to use it lawfully. You must not:
All content on Our Site — including text, articles, frameworks and their names (including SCALED, ARISE and Radical Alignment), images, downloadable resources, page design and branding — is owned by or licensed to Jodie Hayward Ltd and is protected by intellectual property law.
You may view, download and print content from Our Site for your own personal and internal business use. You may not republish, reproduce, distribute, sell, teach from, or otherwise exploit any of it without our prior written consent. Sharing a link to a page of Our Site is always welcome.
Free resources (guides, downloads, email series) are provided for your own use. They may not be redistributed, republished, repackaged or sold.
The content on Our Site is provided as general information and perspective. It is not professional advice of any kind — business, financial, legal, tax or otherwise — and it is not a promise of results. Nothing on Our Site takes into account your individual circumstances. Before acting on anything you read here, apply your own judgement and, where appropriate, take advice from a qualified professional who knows your situation. Any testimonials and case studies on Our Site describe those clients' actual experiences; they are not a guarantee that you will achieve the same outcome.
We take reasonable care to keep the content of Our Site accurate and up to date, but we make no warranty that it is complete, accurate or free of errors, and we may add, change or remove content at any time. We aim to keep Our Site available at all times but do not guarantee uninterrupted access, and we may suspend or withdraw Our Site or any part of it without notice.
Our Site contains links to other websites. We have no control over their content and accept no responsibility for them. A link from Our Site is not an endorsement.
You may link to pages of Our Site provided you do so in a way that is fair and legal, does not suggest any association or endorsement that does not exist, and does not present Our Site's content as your own (for example by framing it).
Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for fraud or for death or personal injury caused by negligence, and nothing in them affects your statutory rights as a consumer.
Subject to that: Our Site and its content are provided free of charge, and we are not liable for any loss or damage — including loss of profit, business, or business opportunity — arising from your use of, or reliance on, Our Site or its content. Where we are liable to you in connection with Our Site, our total liability is limited to £100.
We may update these Terms of Use from time to time, for example if the law changes or Our Site changes. The date at the top of this page shows when they were last updated, and the version published on Our Site at the time of your visit is the one that applies.
These Terms of Use are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute arising from them. If you live elsewhere in the UK, you keep any right to bring proceedings in your local courts.